Refund
Policy

Effective Date: Feb 19 2024

Thank you for shopping at JakeMcCluskey.com. We offer digital products (such as ebooks, digital courses, and software) that are accessible instantly upon purchase. Given the digital nature of our products and the instantaneous access provided, we do not offer refunds once a purchase has been made. We encourage customers to read this Refund Policy carefully before purchasing to ensure full understanding and agreement.

1. No Refund Policy

Due to the digital format of our products, all sales are final. We do not offer refunds or credits for purchases made on our site. Before completing your purchase, please ensure you have selected the correct product and read all the information available.

2. Exceptional Circumstances

While all sales are final, we understand that exceptional circumstances may occur. If you experience a technical problem that prevents access to the product or receive a defective file, don’t hesitate to contact us within 5 days of your purchase with detailed information about the issue. We will work with you to resolve the problem, which may, in rare instances and at our sole discretion, involve replacing the product or offering credit for future purchases.

3. Customer Support

Don’t hesitate to contact our customer support team for any questions, concerns, or issues with your purchase. We strive to ensure customer satisfaction and are here to assist with any problems related to accessing or using our products. Contact us at [email protected].

4. Changes to Our Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our website after such changes have been made will constitute your agreement to the modified Refund Policy.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected]. We are committed to providing excellent customer service and will do our best to address your concerns.

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